Hi, I’m Shaun. I help software teams turn complex work into steady, reliable delivery.
I’m a delivery lead and programme manager. In plain terms, I make sure software teams build the right thing, ship it on time, and do it without chaos. I’ve done this for 25+ years for large, well-known companies. I came up as a developer, and these days I use AI in my own work every day. I write here about delivery, flow, and what AI is really changing in how software gets built.
Off the clock, I’m a husband, dog dad to four French Bulldogs, and a Star Wars and video game geek.
A few results
- 18 products built for a banking and insurance data team in three years.
- Took a team from no releases to shipping many times a day.
- Rolled out simple progress measures across 17 teams.
🏅 2024 Delivery Lead Profession Award, John Lewis Partnership.
“He took this team from delivering its first Data Product to a wide range of Data Products across Banking, Insurance and Payments. An asset to any team set up.”
Data / AI Platform Delivery and Operations Manager
John Lewis Partnership
What I write about
- AI in delivery. What I automate, what I steer, and what I leave alone.
- Leading delivery and flow. Keeping work clear, moving, and easy to predict.
- Modern engineering. Shipping often, and learning from failure.
- Leading teams. Trust, ways of working, and getting the best from people.
New here? Start here is the best place to begin.
Latest writing
-
Is Servant Leadership Dead? Service With Standards
No, servant leadership is not dead; research shows it still boosts team performance and trust, but it works only when service means honesty and high standards, not niceness. Continue reading
-
Servant Leadership for Delivery Leads: A Practical Guide
Servant leadership for delivery leads means putting the team’s needs first by building trust, empowering people and leading by example to improve team performance and deliver value. Continue reading
-
Types of Agile Methodology: Which One Fits Your Team? Scrum, Kanban or SAFe?
Not sure which agile method suits your team? We break down Scrum, Kanban, Lean, XP and scaling frameworks in plain English — no jargon, just clarity. Continue reading